We accept prepaid online payments through the payment methods available at checkout.

No. Once an order is confirmed, it cannot be cancelled.

No. GUTTLICH does not offer general returns. However, a one-time size exchange may be available subject to policy conditions.

Refunds are generally not offered after delivery, except in verified cases of wrong, damaged, or defective products approved by our support team.

You can raise a request within 48 hours of delivery by contacting us at connect@guttlich.com with your order details.

No. Exchange is allowed only for a size change in the same product, subject to stock availability.

Please refer to the size chart available on the product page before placing your order.

Tracking details will be shared once your order has been dispatched.

Please contact us within 24 hours of delivery with clear photos or videos of the issue.

How can I contact GUTTLICH?

You can reach us at connect@guttlich.com or +91 8925230404.