At GUTTLICH, we aim to deliver your order with care, speed, and reliability.

Order Processing

• Orders are usually processed within 1–3 business days after successful order placement.
• Orders placed on weekends or public holidays will be processed on the next working business day.
• Processing timelines may vary slightly during launch drops, sale periods, or high-order-volume events.

Delivery Timeline

• Metro cities: approximately 3–5 business days after dispatch.
• Other serviceable locations: approximately 5–7 business days after dispatch.
• Remote or non-metro areas may take longer depending on courier reach.

Shipping Charges

• Prepaid Orders: Shipping may be offered free or as displayed at checkout.
• Cash on Delivery (COD): Additional ₹250 charge.
• Any shipping fees shown at checkout are final and non-refundable unless otherwise approved.

Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp, wherever applicable.

Delays

Delivery delays may occur due to courier issues, weather disruptions, operational delays, high demand periods, or serviceability constraints. GUTTLICH will make reasonable efforts to keep customers informed where possible.

Delivery Responsibility

Once the order is marked as delivered by the logistics partner, the shipment will be treated as completed unless an issue is reported promptly with supporting proof.